LG Equipment Diagnostics & Repair

Privacy & analytics choices

Updated September 21, 2026

When you request service

The request form prepares a message in your browser. It does not submit your details to LGDiag automatically. You review the message and choose to open WhatsApp or email, then send it from that service. We use the information you send to respond, confirm equipment coverage and arrange service. Avoid including payment information or other sensitive personal details in the form.

Optional Google Analytics

If you allow analytics, this site uses Google Analytics 4 to measure page visits and clicks on call, text, WhatsApp and email links. These clicks show interest; they do not tell us whether a message was sent or a service was booked. Google receives technical information such as browser and device information, approximate location and a cookie identifier. Google also processes IP addresses to provide the service, including approximate location and spam detection, and says it discards raw IP addresses after use.

Our tracking excludes service-form entries, message text, machine details and the destination addresses of contact links. Page addresses sent to Analytics omit query strings and fragments. Advertising personalization and Google signals are disabled.

Your choice

Analytics is off until you select “Allow analytics.” You can use the site and contact us after declining. The “Analytics choices” button in the footer lets you change your decision. If you decline after allowing, future analytics collection is disabled and we remove the site’s Google Analytics cookies where the browser permits. This does not erase data already processed by Google.

Your choice is saved in local browser storage for up to 180 days. Analytics cookies, when allowed, are configured to expire after 180 days and may refresh with a visit. Clearing browser storage or using a different browser may show the choice again.

Hosting and other services

The hosting provider processes technical requests needed to deliver the website and may keep server logs. Some equipment photos load from Unsplash. Following a WhatsApp, Google review or other external link connects you to that provider, whose privacy practices apply.

Read Google’s privacy policy and how Google uses information from sites that use its services. You can also use Google’s Analytics opt-out browser add-on.

Contact

For questions about information you have sent to LGDiag, email info@lgdiag.com or call 956-792-9928.